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About us

The Singapore Team Behind AI Convo

AI Convo is built and run out of Singapore by a team you can actually name. The people below are the ones who set up your bot, sit in on the review calls, and pick up the phone when something isn't right. We think that matters more than a wall of logos.

The product is simple enough to describe in one breath. A customer asks your business something, on your website or WhatsApp or Messenger. The AI answers from material you approved, decides whether this person is worth your team's time, takes their contact details, and hands over to a human the moment the conversation needs one.

None of it asks you to write code or learn a new system. We set it up, you approve what it's allowed to say, and it runs. As a pre-approved PSG vendor we can also help eligible Singapore SMEs put up to 50% funding support against the cost, though the application goes in under your own company's name and the decision sits with Enterprise Singapore, not with us.

Our team

The people behind AI Convo

AI Convo is run and supported by Freemansland's own team, real people accountable for every conversation your customers have with your AI agent, not an anonymous outsourced shop.

Leadership & Operations
Nick Tung, Chief Executive Officer

Nick Tung

Chief Executive Officer

Glenn Ong, Director

Glenn Ong

Director

Shaun Cheng, Project Manager

Shaun Cheng

Project Manager

Serena, Senior Project Specialist

Serena

Senior Project Specialist

Lawrence, Project Executive

Lawrence

Project Executive

Emily, Project Planning

Emily

Project Planning

Business Development
Dex Tan, Senior Business Development Manager

Dex Tan

Senior Business Development Manager

Merrin See, Senior Business Development Executive

Merrin See

Senior Business Development Executive

Ivan Lee, Business Development Executive

Ivan Lee

Business Development Executive

Cariyn Poh, Business Development Executive

Cariyn Poh

Business Development Executive

Human + AI

Backed by a 20-person AI workforce

Behind the scenes, our own operations run on the same idea we sell to you: agentic AI, working alongside real people, not replacing them. Clara, our Chief of Staff, leads an internal AI team spanning strategy, marketing, sales, delivery and QA that supports the human team above.

To be clear: this internal AI team runs Freemansland's own operations. It is separate from the AI Convo chatbot product your customers talk to, which is described on the How It Works page.

Clara, Chief of Staff

Clara

Chief of Staff

Daniel, Business Advisor

Daniel

Business Advisor

Marcus, Finance / CFO

Marcus

Finance / CFO

Amos, CMO / Marketing

Amos

CMO / Marketing

Happy, Writer

Happy

Writer

Kimi, SEO / AEO / GEO

Kimi

SEO / AEO / GEO

Nicole, Publisher

Nicole

Publisher

Mashy, Sales / Closer

Mashy

Sales / Closer

Koko, Customer Success

Koko

Customer Success

Otto, Delivery Producer

Otto

Delivery Producer

Shaun, Product & Spec

Shaun

Product & Spec

Jay, Engineer

Jay

Engineer

Dhruvesh, Web Designer-Developer

Dhruvesh

Web Designer-Developer

Dex, UI/UX Designer

Dex

UI/UX Designer

Cheryl, CX Designer

Cheryl

CX Designer

Quincy, QA Manager

Quincy

QA Manager

Ria, QA & Testing

Ria

QA & Testing

Felix, Office Optimiser

Felix

Office Optimiser

Titi, R&D Researcher

Titi

R&D Researcher

Lucky, Data & CRM

Lucky

Data & CRM

That's 20 AI employees plus the human team above, working the same pipeline every AI Convo client gets.

A Singapore small business owner AI Convo is built to support, freeing her up from repetitive questions to focus on her shop
Built for real businessesowners like her
Who we build for

Every feature starts with a real business

Behind every dashboard and workflow we ship is the same person: a Singapore SME owner juggling walk-ins, WhatsApp enquiries and late-night messages, all at once. We build AI Convo so she can answer every one of them without being chained to her phone.

That's the standard we hold ourselves to: technology that feels less like software, and more like an extra pair of hands.

Platform history

Where AI Convo came from

AI Convo is developed and managed by Freemansland Consultancy Pte Ltd, a Singapore company. Full detail is in our Terms of Service.

We're a pre-approved vendor under IMDA's SMEs Go Digital programme, which is why eligible Singapore SMEs can claim PSG support on adoption, see the PSG Funding page for current eligibility. Full detail on how we collect, use and protect data is in our Privacy Policy and PDPA Notice.

Our values

What we stand for

Keep the engine current

AI moves quickly, and plenty of what looked impressive eighteen months ago is ordinary now. We keep the model underneath up to date so you aren't paying for last year's technology, and we say plainly when something is on the roadmap rather than live.

Do more without hiring more

The point was never to replace your staff. It's that the person you already have shouldn't spend half a day re-typing your opening hours. Hand the repetitive questions to the bot and the same team covers a lot more ground.

The right answer, or none

A confidently wrong answer about your pricing or your policy costs you more than no answer at all. The bot is grounded in the material you approved, and when a question falls outside it, it says so and passes the customer to a person.

Your evenings back

The measure we actually care about is whether your nights get quieter. Fewer repeat questions, fewer messages sitting unread until morning, fewer things that only you can answer.

Work with us

Want to see it on your own business?

Book a free demo and see AI Convo trained on your own business, live in the call.

Get in touch

Tell us about your business and we'll be in touch.