AI Chatbot Pricing for Singapore Businesses

No per-question meter running in the background. You pay a flat monthly fee for a set number of conversations, so a busy month costs the same as a quiet one. Pay annually and it's 20% less. Eligible Singapore SMEs can put up to 50% PSG support against the cost, subject to the programme rules current when you apply.

Starter

$500/mo

Billed monthly

Includes 300 conversations / month. For solo owners getting started.

300 conversations / month
Replies in English and other languages your customers use, 24/7
Personalised recommendations
Customise bot UI & view chat history
Generate leads & export CSV

Talk to sales

Compare every feature

Line by line, so you can see exactly where the tiers differ before you talk to anyone.

Swipe to compare Growth & Pro

Features	Starter	Growth	Pro
Annual price (SGD)	$4,800	$6,500	$9,250
Conversations / month	300	600	1,200
Replies in multiple languagesTwo-way conversations, 24/7	✓	✓	✓
Personalise recommendationsMarry user needs with your offerings	✓	✓	✓
Customise bot UIName, image and colour theme	✓	✓	✓
View chat historyFilter by intent & purchase journey	✓	✓	✓
Generate leadsExtract details; download CSV	✓	✓	✓
Personalise by asking questionsRelevant attributes → higher conversions	✓	✓	✓
Nudge for purchase & upsellPrompt customers to leave contact info	✗	✗	✓
User insights & reportsDemographics, concerns, consumer insight	✓	✓	✓
Live agent handoverReal-time takeover of a session	✓	✓	✓
Chatbot citation configurationAccurate references & citations	✓	✓	✓
Data visualisationCharts & graphs for interaction data	✓	✓	✓
Monthly analytics & conversation reportPerformance, interactions, key metrics	✓	✓	✓

Which plan fits?

Match the plan to your enquiry volume

Starter

Right if you're getting up to roughly 300 conversations a month across your channels, and what you mainly need is FAQ answers and lead capture on one or two channels.

Growth

Once the volume climbs, this is where most businesses land. You get live agent handover for the busy stretches, plus reporting that shows what customers are really asking.

Pro

For high-volume or multi-outlet operations. Adds upsell nudges inside the conversation flow, and monthly reporting across every channel you run.

Building something fully custom instead? Compare the trade-offs in Custom chatbot vs platform, or read the AI chatbot cost guide for the wider Singapore market.

FAQ

Pricing questions, answered

What counts as one conversation?+

A conversation is one continuous back-and-forth exchange with a single visitor or customer, in a single session. Your monthly allowance covers conversations across all your live channels combined.

What happens if I go over my monthly conversation limit?+

Talk to our team about upgrading to the next plan tier before you hit your limit. We contact you first rather than cutting off service without notice.

Are there separate WhatsApp or Meta fees?+

Your AI Convo plan covers the platform. Meta's own WhatsApp Business API conversation fees are separate and billed by Meta directly, based on your message volume and category.

Is there a setup fee?+

Ask your sales contact for a quote scoped to your channels and integrations. Setup covers discovery, bot training, integration testing and a review phase before launch.

Can I cancel anytime?+

Monthly plans can be cancelled with notice; annual plans are billed for the committed term. Speak with our team about the specific terms before you sign up.

Get started

Not sure which plan fits?

Book a free demo. We'll look at your actual enquiry volume, tell you which plan that puts you in, and check whether you qualify for PSG.

Book a free demo PSG funding

Talk to sales

Tell us about your business and we'll be in touch.