Pre-approved PSG vendor: Singapore SMEs get up to 50% funding support. See PSG funding →
Agentic AI Chatbot for Singapore SMEs

AI Chatbots for Singapore SMEs That Capture Leads.

AI Convo answers customer questions, captures and qualifies leads, and hands the conversation to your team the moment it's ready, live today across your website, WhatsApp and Facebook Messenger, 24/7.

150+ Singapore SMEs trust AI Convo Live on website, WhatsApp & Messenger Singapore-based team IMDA Pre-Approved · PSG up to 50%
A pre-approved solution under IMDA's SMEs Go Digital
New lead capturedrouted to your team

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See AI Convo trained on your own business, live in the call.

Our clients

Who we answer for every day

Retail, F&B, clinics, property agencies, salons, professional services. Different trades, same problem: more questions coming in than there are people free to answer them.

IMDA Pre-Approved Solution, eligible for up to 50% Productivity Solutions Grant (PSG) Support, SMEs Go Digital

A Pre-Approved Solution under IMDA's SMEs Go Digital

If your business is Singapore-registered, up to 50% Productivity Solutions Grant (PSG) support can go toward adopting AI Convo. You submit the application in your own company's name, and we sit with you after the demo to get the quotation and paperwork right the first time.

Check eligibility
The AI Convo team discussing a project in a modern Singapore office
Singapore-basedBuilt for growing SMEs
Our company

Who you're actually dealing with

We're a Singapore team, and we build AI chatbots that capture leads rather than just chat. The bot answers the question, works out whether the person is a real buyer, takes their name and number, and puts them in front of your team. That last part is where most chatbots stop, and it's where the money quietly leaks out.

We built AI Convo for the owner locking up at 8pm with fourteen unread messages and no idea which three are worth calling back. It reads them, answers the easy ones on the spot, and leaves you a shortlist instead of a backlog.

Pre-approved PSG vendor: up to 50% funding support
Why choose us

Why AI Convo?

Six honest reasons owners pick us, and what each one means on an ordinary Tuesday in your shop.

It works the enquiry, not just the reply

A reply is not a result. AI Convo answers, then asks the follow-up question that tells you whether this person is buying this week or just looking, and takes their details either way. You get a shortlist to call, not a transcript to read.

Trained on your business, not a template

It learns from your price list, your FAQs, your policies and your past conversations. So when a customer asks about your refund window, it quotes your refund window, not a generic line that lands you in an argument two weeks later.

It knows what your trade actually gets asked

A clinic gets asked about consult fees and next available slot. A renovation firm gets asked for a rough budget before anything else. We set the bot up around the questions your customers really send, not a script written for everybody.

A person stays in the loop

Your staff can read past chats, flag a wrong or awkward answer so it gets corrected, and step into any live web conversation and take it over. Nothing sensitive gets decided by software on its own.

It sounds like you, not like a robot

Name it, style it, set the tone. If your business is warm and chatty, it's warm and chatty. If it's precise and formal, it's that instead. A customer should never feel handed to a different company halfway through the conversation.

One flat monthly plan, no per-question meter

You pay for a set number of conversations a month, so a busy week doesn't turn into a surprise bill. Eligible Singapore SMEs can put up to 50% PSG support against the cost. The actual numbers are all on the pricing page.

New on the platform

The AI Convo you know: a sharper engine underneath

We're upgrading the platform. Same brand, same team, more capability under the hood.

An AI employee that acts, not just answers

Most chatbots stop at replying. AI Convo takes the next step on its own: it answers the question, qualifies whether the person is a real buyer, captures their details and routes them straight to your team, ready to follow up. Every captured lead is logged with the context it came from, so nothing sits forgotten in a chat window.

Know who to call first

Not every chat is a buyer. AI Convo reads each conversation and scores it hot, warm or cold based on what the person actually said, so your team spends the morning on the people ready to buy, not scrolling through every transcript to find them.

Your team can step in, both directions

A real handover goes both ways. When a conversation gets sensitive or high-value, your staff can jump straight into a live web chat and take over, then hand it back to the AI afterwards. The full conversation carries across, so the customer never has to repeat themselves and your team never picks up blind.

Trains on your notes, PDFs and photos, not just your website

Your business knowledge is not all on your website. It is in a price list PDF, a scanned menu, a photo of your service board, a page of notes. AI Convo reads all of it, with text recognition built in, so you are not re-typing everything into a form just to train the bot.

Your data is walled off from every other client

AI Convo is built so one business's data can never leak into another's. Every record is isolated at the database level to your account alone, secrets are encrypted, and the system is guarded against the web requests attackers use to reach internal data. It was built this way from day one, not bolted on, and independently penetration-tested by a CREST-accredited firm.

Answers from a frontier AI model

Most budget chatbots run on a basic, older AI engine, and it shows the moment a customer asks something off-script. AI Convo runs on a top-tier language model, so replies stay accurate, in your brand voice, and grounded in the material you approved, with a person able to step in whenever it matters.

It sets itself up, and checks itself first

AI Convo drafts its own persona from your business, then reports where its knowledge is thin, so gaps get fixed before a customer ever hits one.

Omnichannel

Five channels. One AI that never sleeps.

Nobody shops in one place any more. Someone finds you on Facebook, checks your website on the MRT home, then messages you on WhatsApp at 10pm to ask if you're open Sunday. AI Convo picks up all of it, with the same answers and the same tone every time.

Live today

Website, WhatsApp & Facebook Messenger, answering and capturing leads right now.

On the roadmap

Instagram DMs and Telegram are coming to the new platform next.

One brain

Same trained AI everywhere. Your customer never gets a different answer depending on which app they happened to open.

See all channels
Choose your goal

What are you trying to fix first?

AI Convo covers a lot of ground. Here's the fastest way to the page that matches what you actually need.

Automate WhatsApp

Answer enquiries, capture leads and hand over to staff on the channel Singapore actually buys on.

WhatsApp AI chatbot →

Convert website visitors

Add an AI chatbot to your site that answers, qualifies and captures before a visitor leaves.

Website AI chatbot →

Cut support workload

Automate routine questions across channels while keeping human handover for anything complex.

Customer service chatbot →

Stay PDPA-compliant

See exactly how consent, retention and access are handled before you deploy an AI chatbot.

PDPA-compliant chatbot →

Reduce no-shows

Let customers ask, request or confirm a booking across your website and WhatsApp.

Appointment booking chatbot →

Sell more online

Help shoppers find products, answer delivery questions and capture the enquiries you're currently losing.

Ecommerce AI chatbot →

Also serving multilingual support, internal knowledge base search and build-vs-buy decisions. See all solutions →

Built with PDPA in mind, not bolted on after

Every AI Convo deployment handles consent, retention and access requests under Singapore's PDPA. See exactly how data flows from a customer message to a stored record, what your team can access, and how a request to delete data is handled.

Beyond PDPA, your records are isolated at the database level to your account alone, and the platform has been independently penetration-tested with all findings resolved.

See PDPA controls

This is a plain-English overview of our controls, not legal advice. Read the full Privacy Policy and PDPA Notice.

What matters to our clients
Fewer missed conversations

The outcomes Singapore SME owners tell us they care about most, across retail, F&B, healthcare, property, beauty and professional services.

Answers after hours, not just office hours
One conversation, whichever channel a customer picks
Leads captured and routed instead of left in a chat log
A human in the loop for anything the bot shouldn't decide alone

Illustrative outcomes based on how clients use the product today. We don't publish a specific uplift number until we have a named, dated source behind it.

FAQ

Frequently asked questions

Find answers to common questions below.

What is AI Convo?+
AI Convo is a Singapore-based agentic AI chatbot platform built for SMEs. Each bot is trained on your brand's FAQs and tone of voice, not a generic template. It runs 24/7 across your website, WhatsApp and Facebook Messenger, handling queries, qualifying leads and booking appointments on its own.
Is AI Convo eligible for PSG funding?+
Yes. AI Convo is a pre-approved PSG vendor. Eligible Singapore-registered SMEs can receive up to 50% funding support on adoption costs, subject to current programme rules and approval. Our team walks you through the application process after your demo.
How much does AI Convo cost in Singapore?+
AI Convo uses a user-based pricing model: you pay for what you use, not a flat per-query fee. This makes it one of the more affordable chatbot solutions Singapore businesses can adopt. For a tailored quote, book a free demo. A 14-day free trial is also available before you commit.
What industries is AI Convo suitable for?+
AI Convo works across retail, e-commerce, F&B, real estate, education, healthcare, professional services and home improvement. The bot is trained on your specific products and FAQs, not a one-size-fits-all template. If your customers ask questions before buying, it's worth considering.
How long does it take to set up an AI chatbot with AI Convo?+
Most businesses go live within 1-2 weeks from signing up, covering discovery, bot training, integration testing and a review phase. Simpler setups (such as a website bot for price inquiries and bookings) can often launch even faster. Post-launch updates are easy to manage through the no-code platform.
Can AI Convo handle Singlish and local Singapore slang?+
AI Convo uses agentic AI for contextual understanding, not rigid keyword matching, so it can act on what a customer actually means instead of just following a script. The bot is trained on your actual customer conversations and FAQs, so it can be set up to handle the mix of English and Singlish common in Singapore, something that trips up most basic chatbot tools.
What's the difference between AI Convo and a regular chatbot?+
Regular chatbots follow fixed decision trees and fail when questions go off-script. AI Convo understands intent, handles conversation variations, and keeps context across a chat. It also lets human agents step in for complex or sensitive issues, so nothing falls through the cracks.
What happens if AI Convo can't answer a question?+
If a question falls outside what the bot has been trained on, or a customer clearly wants to speak to a person, the conversation is handed to your team in real time. Low-confidence answers are flagged rather than guessed at, and your staff can jump into any live chat, in either direction.
Does AI Convo integrate with WhatsApp Business?+
Yes. WhatsApp is one of AI Convo's live channels, running via the WhatsApp Business API, handling automated replies, catalogue sharing, price checks and appointment scheduling. For Singapore SMEs this matters: most purchase decisions happen on WhatsApp, not on your website.
Is AI Convo a Singapore company?+
Yes. AI Convo is headquartered at 10 Ubi Crescent, #05-32, Ubi Tech Park, Singapore 408564. Being locally based means PSG grant eligibility, PDPA compliance, and a team that actually understands the Singapore market.
What happens after I book a free demo?+
The team schedules a session scoped to your business and walks you through how the platform works for your specific channels and industry. After that, you can move into the 14-day free trial before making a decision. No pressure to commit during the call itself.
Can I use AI Convo for both my website and WhatsApp?+
Yes, and most clients do. The same AI agent runs across your website, WhatsApp and Facebook Messenger with a consistent brand voice. Customers switch channels; the bot doesn't miss a beat. It's one of the core advantages of a proper omnichannel platform over managing separate tools for each channel.
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